Refund policy
Return & Refund Policy
This Return & Refund Policy ("Policy") applies to all purchases made through this website. By placing an order, you acknowledge and agree to the following terms:
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No Returns or Refunds
Due to the limited-edition and preorder nature of our products, we do not offer refunds, returns, or cancellations for change of mind once an order has been placed. -
Preorder Basis
All items are manufactured and supplied according to preorder demand. By purchasing, you understand that your order is custom produced and therefore cannot be refunded or exchanged. -
Damaged or Defective Items
In the unlikely event that a product is received in a damaged or defective condition, you must notify us in writing within seven (7) days of delivery. Evidence of the damage or defect (including photographs) must be provided. Upon verification, we will determine an appropriate remedy, which may include replacement or other resolution at our discretion. -
Consumer Rights
Nothing in this Policy is intended to exclude or limit any rights you may have under applicable consumer protection laws in your jurisdiction.